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One decision. Clear ownership. · Handle exceptions

Deciding what to do when the founder is unavailable

An absence rule makes the next step clear before a question arrives. It should state who can act, what they may protect and which decisions must wait or use an established emergency route.

Put it into practice

  1. List decisions likely to arise during absence.

  2. Name an authorised alternate and safe limits.

  3. Rehearse a routine exception and an urgent specialist incident separately.

Illustrative example

A case to think through

A deputy can authorise an ordinary schedule adjustment, while a material contract commitment waits for its authorised signatory unless a formal alternate exists.

This is a hypothetical operating example, not a client result.

A boundary worth checking

Treating silence as blanket consent can create commitments nobody was authorised to make.

An appropriate escalation can be evidence that the boundary works. Judge the reason, timing and outcome rather than seeking the lowest possible number of questions. Urgent safety, security and specialist incidents retain their established response routes; a general delegation exercise does not replace them.

Use a real case from your business

Your handover working notes

Use these prompts with the person taking ownership. Record the agreement within your existing permissions.

PromptNotes from your case
Decision
alternate
permitted action
hold condition
contact route

Can the team simply wait until I return?

Sometimes. Make the impact and holding action explicit so a delay is an authorised choice rather than accidental paralysis.

Your next step

Give one decision a clear owner.

A free fillable PDF with a worked example and conversation prompts. Marketing updates are optional.

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