Put it into practice
Name the current priorities and protected commitments.
Describe which work can be delayed or stopped.
Agree how conflicts across teams are resolved.
A case to think through
A manager delays an internal tidy-up to protect an agreed customer delivery, recording the trade-off rather than asking the founder to sequence every task.
This is a hypothetical operating example, not a client result.A boundary worth checking
Calling every task a priority gives the manager no usable basis for a choice.
Use an existing case to test the agreement before broadening it. Check the customer promise, the person with authority and the information they can actually see. The examples here are illustrative operating situations, not client results, professional advice or permission to change formal controls.
Your handover working notes
Use these prompts with the person taking ownership. Record the agreement within your existing permissions.
| Prompt | Notes from your case |
|---|---|
| Outcome | |
| protected promise | |
| lower-priority work | |
| cross-team conflict |
What if two managers disagree?
Use a named decision owner and escalation route for shared constraints. Do not leave both accountable for an unresolved trade-off.
Give one decision a clear owner.
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