Put it into practice
Map the promises a schedule change could affect.
Agree which changes fit within existing commitments.
Define the exception for capacity, cost or customer impact.
A case to think through
A delivery manager offers an unused slot without approval. Moving a confirmed job to create that slot follows the agreed exception route.
This is a hypothetical operating example, not a client result.A boundary worth checking
A calendar can show a gap while specialist staff or equipment remain unavailable. Check the actual constraint.
Use an existing case to test the agreement before broadening it. Check the customer promise, the person with authority and the information they can actually see. The examples here are illustrative operating situations, not client results, professional advice or permission to change formal controls.
Your handover working notes
Use these prompts with the person taking ownership. Record the agreement within your existing permissions.
| Prompt | Notes from your case |
|---|---|
| Original promise | |
| available capacity | |
| affected jobs | |
| decision | |
| notification |
Does a free slot mean a change is safe?
Not necessarily. Verify resources, dependencies and existing promises rather than relying on the calendar alone.
Give one decision a clear owner.
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