Look at the evidence
Identify a recurring decision type and its arrival time.
Record when the decision became ready and when it was actually made.
Separate waiting for authority from waiting for missing facts.
A case to think through
A quote waits two days in the founder's inbox, but its cost inputs were incomplete for most of that period. Approval delay and information delay need different responses.
This is a hypothetical operating example, not a client result.Avoid a misleading conclusion
Attributing the entire elapsed time to the approver can hide upstream causes and encourage the wrong intervention.
Decision independence combines a named owner with usable authority, relevant information and appropriate escalation. Look at ordinary cases as well as exceptions. Formal restrictions may be entirely appropriate; the question is whether the route is deliberate and workable rather than an invisible queue for the founder.
Your evidence check
Bring supporting and contrary examples. A self-reported answer is a starting point; these notes do not calculate or validate a score.
| Prompt | Notes from your case |
|---|---|
| Decision | |
| ready time | |
| decision time | |
| missing facts | |
| effect on work |
Do I need new software to measure this?
Not initially. A small dated sample from existing work records can reveal whether more detailed measurement is worthwhile.
See the wider pattern.
20 questions. An indicative, self-reported result with a five-dimension profile and an optional conversation.
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