Put it into practice
Identify the promises and standards the decision could affect.
Set time, capacity and service boundaries alongside money.
Test a low-cost case with a high operational consequence.
A case to think through
A free rush job may stay below a spending limit but displace a promised delivery. Capacity and customer commitments still need explicit limits.
This is a hypothetical operating example, not a client result.A boundary worth checking
Assuming 'no extra cost' means 'no risk' can allow a small request to create a larger downstream problem.
Operating authority must sit within the permissions your business already holds. A worksheet or matrix cannot override company, contractual, financial, employment or specialist controls. Where a choice is formally reserved, show the decision route clearly so the manager can prepare and progress the surrounding work.
Your handover working notes
Use these prompts with the person taking ownership. Record the agreement within your existing permissions.
| Prompt | Notes from your case |
|---|---|
| Money | |
| time | |
| customer promise | |
| capacity | |
| information exposure |
How many boundaries should we write?
Enough to cover material predictable risks. If the list becomes unmanageable, narrow the delegated decision or clarify the process first.
Give one decision a clear owner.
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